Shipping & Returns
When it comes to shipping and returns, we strive to provide the best experience for our customers. We understand that receiving your order in a timely manner and having a hassle-free return process is important to you. That's why we have implemented the following policies:
Shipping
We offer fast and reliable shipping options to ensure that your order arrives as quickly as possible. Our shipping rates are calculated based on the weight and destination of your package. We work with trusted shipping carriers to deliver your order safely and efficiently.
Once your order has been placed, you will receive a confirmation email with tracking information. This allows you to keep an eye on your package and know exactly when it will arrive at your doorstep. We strive to process and ship all orders within 1-2 business days, so you can start enjoying your products as soon as possible.
Please note that shipping times may vary depending on your location. We do our best to provide accurate estimates, but factors such as weather conditions and unforeseen circumstances may cause delays. If you have any concerns about the status of your shipment, please don't hesitate to contact our customer support team.
Returns
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy. Here are the details:
1. Returns are accepted within 30 days of the original purchase date.
2. The item must be unused and in the same condition as when you received it.
3. You are responsible for the return shipping costs, unless the return is due to a mistake on our part.
4. Once we receive the returned item, we will process your refund within 5-7 business days.
Please note that certain items, such as personalized or perishable products, may not be eligible for return. If you have any questions or concerns about returning an item, please contact our customer support team for assistance.
At "thebuffaloco", we value your satisfaction and strive to provide the best possible shopping experience. If you have any further questions or need assistance with shipping or returns, please don't hesitate to reach out to us. We are here to help!